Frequently Asked Questions
Got questions about our products, shipping, or policies? We've got you covered. Find answers to the most common inquiries below.
We accept COD(cash on delivery) and whish soon!
Standard shipping typically takes 1-3 business days within Lebanon.
We offer a 30-day return window for unused items in original packaging. Simply contact our support team to initiate a return. Refunds are processed within 5-7 business days.
No, we don't ship to most countries worldwide.
We prioritize sustainability by using recyclable packaging and sourcing materials responsibly. Many of our products are made with natural, biodegradable ingredients.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package on our website or the carrier's site.
Orders can be modified or canceled within 24 hours of placement. Contact our customer service team as soon as possible for assistance.
Yes! Sign up for our newsletter to receive exclusive discounts. We also run seasonal promotions—check our website or social media for the latest deals.